Legal
The terms that govern your use of this website and any engagement with Falcon Eleven Media LLC.
Terms and Conditions Falcon Eleven Media LLC Effective date: 1st August 2026 Last updated: 8th August 2026 These Terms and Conditions ("Terms") are in two parts. Part A — Website Terms of Use applies to everyone who visits falconeleven.com. Part B — Client Terms of Service applies to clients who engage Falcon Eleven Media LLC to perform services, and forms part of the contract between us.
falconeleven.com (the "Site") is operated by Falcon Eleven Media LLC, a limited liability company registered in the State of Wyoming, United States ("Falcon Eleven," "we," "us," "our"). By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
We may update these Terms from time to time. We will revise the "Last updated" date above when we do. Where a change materially affects your rights, we will post notice on the Site at least 30 days before it takes effect. Continued use of the Site after that date constitutes acceptance. Changes to Part B do not alter the terms of an engagement already underway — those are governed by the version in force when your proposal was accepted, unless we both agree otherwise in writing.
You may view, download and print material from the Site for your own internal or personal reference. You may not: copy, republish, resell or systematically extract Site content for commercial purposes without our written permission; use the Site in any way that is unlawful, fraudulent, or harmful; attempt to gain unauthorised access to the Site, its servers, or any connected system; introduce malicious code, or take any action that places unreasonable load on our infrastructure; use automated systems to scrape or harvest content or contact details from the Site; or misrepresent your identity or affiliation when submitting an enquiry.
All content on the Site — including text, articles, graphics, layout, and the Falcon Eleven name and logo — is owned by us or used under licence, and is protected by copyright and trademark law. Nothing on the Site grants you a licence to use our trademarks. Where the Site displays a client's name, logo, published article, or book, that material remains the property of its respective owner and is displayed with permission.
Articles published on the Site are provided for general information. They do not constitute public relations, marketing, legal, financial or other professional advice, and should not be relied on as such. Any decision you make on the basis of Site content is your own. For advice on your specific situation, engage another qualified adviser or us.
Submitting an enquiry does not create a contractual relationship between us and does not oblige either of us to proceed. Please do not send confidential, proprietary, or sensitive material through the Site's enquiry form. Unsolicited material — including manuscripts, book proposals and story ideas — is not treated as confidential unless and until we agree an engagement or sign a confidentiality agreement with you.
The Site links to third-party websites, including publications where client work appears and platforms where books are sold. We do not control those sites and are not responsible for their content, availability, or practices.
The Site is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we exclude liability for any loss arising from your use of, or inability to use, the Site. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
We may restrict or withdraw access to the Site, in whole or in part, at any time, without notice.
Your engagement with Falcon Eleven is governed by: the proposal, statement of work or quotation we issue and you accept (the "Proposal"), which sets out the specific services, deliverables, fees and timeline; and these Terms. Together these form the agreement (the "Agreement"). Where the Proposal and these Terms conflict, the Proposal prevails. Purchase order terms, supplier portal terms, or terms printed on your own documentation do not apply unless we agree to them in writing. The Agreement takes effect when you accept the Proposal in writing (including by email or electronic signature), or when you pay a deposit or invoice, or when we begin work at your request — whichever happens first.
We provide public relations and editorial media placement, ghostwriting and book publishing, digital advertising, and brand authority and positioning services. The services applicable to you (the "Services") are those set out in your Proposal. Anything not expressly described in the Proposal is outside scope. We are happy to perform additional work, which will be quoted and agreed separately before it begins.
The quality and timeliness of our work depends materially on your input. You agree to: provide the information, materials, access and approvals we reasonably request, within the timeframes agreed; nominate a single point of contact with authority to give approvals and make decisions; respond to requests for approval within [CONFIRM: 5] business days; attend scheduled calls, interviews and briefings, or give reasonable notice to reschedule; ensure that all information you provide about yourself, your business, your credentials and your results is accurate and not misleading; and act in good faith, including not rejecting deliverables that meet the agreed brief without a reasonable, stated reason. Deemed approval. If you do not respond to a request for approval within [CONFIRM: 10] business days, and we have followed up in writing at least once, we may treat the deliverable as approved so that the project can proceed. We will not publish or distribute anything externally on the basis of deemed approval — that always requires your express sign-off. Delay. Where a project stalls because of a delay on your side, timelines shift accordingly. If a project remains inactive for more than [CONFIRM: 60] days because we are awaiting materials, approvals or responses from you, we may invoice for work completed to that point and treat the engagement as suspended.
Fees are as set out in the Proposal and are quoted in US dollars unless stated otherwise. Unless the Proposal says otherwise, a deposit of [CONFIRM: 50%] is payable before work begins, with the balance due [CONFIRM: on delivery / on placement / monthly in advance]. Retainer and monthly service fees are invoiced in advance. Invoices are payable within [CONFIRM: 14] days of issue. Late payments accrue interest at [CONFIRM: 1.5%] per month, or the maximum rate permitted by applicable law if lower, from the due date until paid. You are responsible for bank charges, transfer fees and currency conversion costs on payments to us. Fees are exclusive of any applicable sales, use, VAT, GST or withholding taxes, which are your responsibility. Pre-approved third-party costs — for example wire fees, publishing platform charges, stock imagery licences, ISBN registration, or advertising spend — are billed at cost in addition to our fees. We will not incur these without your prior written approval. Suspension for non-payment. If an invoice is more than [CONFIRM: 14] days overdue, we may suspend work and withhold delivery of work in progress after giving you written notice. We will resume promptly on payment. Suspension does not extend any deadline.
Either party may terminate an engagement by giving [CONFIRM: 30] days' written notice. On termination: you pay for all work performed and all third-party costs committed up to the effective date of termination; deposits are non-refundable to the extent of work already performed and costs already committed; where work has not yet begun, deposits are refundable less an administrative charge of [CONFIRM: 10%]; and for retainer engagements, fees for the current billing period are not refundable, and no further periods are invoiced. Where the Services are inherently non-cancellable once commenced — for example, once a pitch has been submitted to an editor, an article has been published, or a book has been listed for distribution — those specific items cannot be withdrawn or refunded, because the cost and the outcome have already been incurred by third parties. We may terminate immediately, without refund, if you materially breach the Agreement, fail to pay after notice, or ask us to do something we consider unlawful, deceptive, or damaging to our professional standing.
Unless the Proposal states otherwise, each deliverable includes [CONFIRM: two] rounds of revision against the agreed brief. Revisions arising from a change of direction, new information, or a change to the brief are additional work and will be quoted separately.
Your materials. You retain ownership of everything you provide to us — your biography, company information, drafts, notes, images, recordings and any other material (your "Materials"). You grant us a non-exclusive licence to use, reproduce, adapt and share your Materials for the purpose of performing the Services, including sharing them with editors, publications, publishing platforms and advertising platforms as required to do the work you have instructed. This licence ends when the engagement ends, except to the extent that material has already been published or distributed, or where we must retain records. Deliverables. On payment of all fees due, ownership of the deliverables we create specifically for you — including manuscripts, articles, press materials, ad creative and copy — transfers to you, together with all copyright in them. Where a work is ghostwritten, you are the author of record and hold the copyright; we claim no authorship credit and no ongoing royalty unless the Proposal expressly says otherwise. Our materials. We retain ownership of our own methods, templates, processes, media contacts, internal tools, and any general know-how, whether developed before or during the engagement. Nothing transfers these to you. Where a deliverable incorporates our pre-existing material, you receive a perpetual, non-exclusive licence to use it as part of that deliverable. Third-party material. Some deliverables may include licensed material such as stock imagery or fonts. Your rights in those are limited to the terms of the underlying licence, which we will identify. Portfolio use. We will not use your name, logo, project details, deliverables or resulting coverage in our marketing, case studies or website without your prior written permission. Where you grant permission, you may withdraw it for future use on written request.
Each of us will keep the other's confidential information confidential, use it only for the purposes of the Agreement, and protect it with at least reasonable care. This includes unpublished manuscripts, drafts, commercial plans, pricing, client lists and personal information shared for the purpose of developing content. These obligations do not apply to information that is or becomes public without breach, was already lawfully known, is independently developed, or must be disclosed by law — in which case the disclosing party will give notice where lawfully able. Confidentiality obligations survive termination for [CONFIRM: three] years, and indefinitely for unpublished creative work and trade secrets.
This section is important. Please read it carefully. We do not guarantee media coverage. Editorial placement depends on the independent judgement of editors and publications, on news cycles, and on factors outside our control. We guarantee professional effort and process, not outcome. We do not guarantee any particular publication. Where a Proposal names target publications, those are targets, not commitments, unless the Proposal expressly states a guaranteed placement and identifies it as such. We do not control published material. Once a publication accepts a piece, it may edit, headline, delay, amend, or remove it at its discretion. We cannot compel a publication to publish, alter, or take down content. We do not guarantee commercial results. Coverage, a published book, or an advertising campaign may or may not produce enquiries, sales, revenue, or reputational change. Any projection we discuss is an estimate, not a promise. We do not guarantee book sales or rankings. We do not offer paid coverage disguised as editorial. Where a placement opportunity involves a fee to the publication, we will tell you so before proceeding, and any disclosure the publication requires will be made. You acknowledge that you are not entering this Agreement in reliance on any representation about results that is not written into the Proposal.
You represent and warrant that: you have the authority to enter into the Agreement; you own or are licensed to use all Materials you give us, and their use by us as contemplated will not infringe anyone's rights; the Materials do not contain plagiarised, defamatory, or unlawful content; all factual claims you ask us to publish — about your credentials, qualifications, results, revenue, awards, client outcomes or affiliations — are true and substantiated, and you will provide substantiation on request; and your business and the claims you make comply with applicable law, including advertising, consumer protection and any sector-specific regulation that applies to you (for example financial, medical or legal claims). You will indemnify us against claims, losses, damages and reasonable costs arising from your breach of these warranties, or from content published at your direction and approved by you. We will indemnify you against claims that deliverables we originate infringe a third party's copyright, excluding anything based on your Materials or on changes you make after delivery.
We will develop positioning and materials, identify suitable outlets, and pitch on your behalf. You approve all materials before submission. We will not misrepresent your credentials to a publication, and we may decline to pitch a claim we cannot substantiate. Publications set their own editorial standards and timelines; delays between acceptance and publication are common and are not a failure of the Services.
You are the author. Copyright in the completed manuscript is yours on payment in full. We require your written approval of the final manuscript before publication. Publishing accounts (for example Amazon KDP or Draft2Digital) are established in your name and remain under your control, and all royalties are paid to you directly. Where we manage an account on your behalf, we do so as your agent, and access is transferred to you at the end of the engagement. You are responsible for the accuracy of factual content, for obtaining any permissions required to quote or depict others, and for the consequences of publishing material about identifiable people.
Management fees are separate from advertising spend. Advertising spend is paid by you directly to the platform, or reimbursed to us at cost where we advance it, and is not refundable once spent. Advertising accounts, pixels and audiences are owned by you and remain yours at the end of the engagement. Platforms set their own policies and may reject, restrict, or suspend advertising at their discretion; we are not liable for platform decisions, account restrictions, or changes to platform rules, algorithms or pricing. Performance figures we report are drawn from platform data and are subject to the platforms' own measurement limitations.
These Services are advisory. Recommendations are made in good faith on the information available to us. Implementation decisions, and their consequences, are yours.
Except as expressly stated in the Agreement, the Services are provided without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We warrant only that the Services will be performed with reasonable skill and care by suitably experienced personnel.
To the fullest extent permitted by law: neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, business, goodwill, anticipated savings or data, even if advised of the possibility; our total aggregate liability arising out of or in connection with the Agreement, on any basis, is limited to the total fees you have paid us in the [CONFIRM: twelve] months preceding the event giving rise to the claim; and these limits do not apply to your obligation to pay fees, to either party's indemnity obligations, to breach of confidentiality, or to liability that cannot lawfully be limited. Any claim must be brought within [CONFIRM: one year] of the date you became aware, or reasonably should have become aware, of the circumstances giving rise to it.
We act as an independent contractor. Nothing in the Agreement creates a partnership, joint venture, agency, franchise or employment relationship. Neither party may bind the other, except where we act expressly as your agent in dealings with a publication or platform at your instruction.
During the engagement and for [CONFIRM: twelve] months afterwards, neither party will knowingly solicit for employment or engagement any individual introduced by the other in connection with the Services, without the other's written consent. General advertising not targeted at those individuals is not a breach.
Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disaster, epidemic, war, civil unrest, government action, strikes, power failure, and failure of telecommunications, internet or third-party platform services. The affected party will notify the other promptly and use reasonable efforts to mitigate. If the event continues for more than [CONFIRM: 60] days, either party may terminate on written notice, with fees due for work performed.
You may not assign or transfer the Agreement without our written consent, which will not be unreasonably withheld. We may assign the Agreement to an affiliate or in connection with a merger or sale of substantially all our assets, on notice to you.
Notices under the Agreement must be in writing and sent to the email addresses the parties have used for the engagement, and are deemed received on the next business day. Notices of termination or breach must also be sent by post or courier to the recipient's registered address.
The Agreement is governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. [CONFIRM — see note below] If a dispute arises, we agree to try to resolve it in good faith first: either party gives written notice describing the dispute; senior representatives of both parties confer within [CONFIRM: 15] business days; if unresolved after [CONFIRM: 30] days, either party may refer the dispute to [CONFIRM: mediation / binding arbitration / the courts of Wyoming]. Nothing prevents either party from seeking urgent injunctive relief to protect confidential information or intellectual property. Each party bears its own costs unless a court or arbitrator orders otherwise.
Entire agreement. The Proposal and these Terms are the entire agreement between us on their subject matter and supersede prior discussions. Neither party relies on any statement not set out in them, except that nothing excludes liability for fraudulent misrepresentation. Variation. Changes to the Agreement must be agreed in writing by both parties. We may amend these Terms for future engagements, but not retrospectively for one already underway. Severability. If any provision is held invalid or unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in force. Waiver. A failure to enforce a right is not a waiver of it. Survival. Sections on payment, intellectual property, confidentiality, warranties and indemnity, limitation of liability, non-solicitation and governing law survive termination. Electronic acceptance. You agree that accepting a Proposal by email, by clicking an acceptance button, or by electronic signature creates a binding agreement, and that electronic records satisfy any requirement for a signed writing. Communications. By engaging us, you consent to receive service communications relating to your project by email, message and telephone. Marketing communications are subject to separate consent and you may opt out at any time — see our Privacy Policy. Counterparts. The Agreement may be accepted in counterparts. Contact Falcon Eleven Media LLC Email: maheer@falconeleven.com Telephone: +1-267-870-9633 Registered address: [CONFIRM: Wyoming registered address]